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Cabin Crew General Aviation Course- Beginner to Advanced (Airbus 320 & Boeing 737 Type Training)

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Course Title: Cabin Crew General Aviation Course- Beginner to Advanced (Airbus 320 & Boeing 737 Type Training)

Methodology: Live Online Instructor-Led

Course Status – Accepting applications

Broad Aims Of This Course

Our Cabin Crew Course (Beginner to Advanced with A320 and B737 Type Training ) has been designed by Subject Matter Experts who have incorporated their vast experience with International Airlines as Cabin Crew Instructors to create this Airline Standards Professional Training Course which will give you two important advantages:

Firstly, when you attend a Cabin Crew Interview, you’ll possess detailed and complete knowledge of what a Cabin Crew/ Flight Attendant job involves. In short, you’re guaranteed to shine at an Airline Cabin Crew Recruitment & Selection day.

Secondly, when you begin your training with your Airline Employer, you’ll already have a head start as compared to batchmates and this is very important as the Airline training can be very challenging.

Most importantly, we conduct a personal mock interview session with each of our trainees and provide you with feedback and tips to enable you to put your best foot forward at Cabin Crew Recruitment & Selection days. We mentor you to fulfil your professional and personal goal of attaining your Cabin Crew Wings.

Our goal is to see you fly as a Cabin Crew!

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Meet The Instructor
Course LevelNo. of weeksHours per weekDays of the weekTimings
Advanced15123 days per week
To be announced		To be announced
  • The language of instruction for this course is English.
  • The Teacher is multilingual and speaks English and Arabic.
  • The Teacher will communicate with students in English only and all activities including assessments will be conducted in English.
  • At least 20 years of age at the time of joining the course
  • Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm
  • High school graduate (Grade 12)
  • Fluency in English (written and spoken)
  • No visible tattoos while you’re in a cabin crew uniform (cosmetic and bandage coverings aren’t allowed)
  • Physically fit for this demanding role with a healthy Body Mass Index (BMI)

Student will be required to complete and pass below assessment:

  • Medical Assessment
  • Online Video interview
  • English Test
  • Ability to swim self- declaration
This course outline summarizes the learning outcomes which are designed to help students gain intensive and detailed Aviation knowledge related to Cabin Crew Training.
On the completion of the course, students will have gained knowledge in the below modules:
INTRODUCTION TO AVIATION At the end of this module, students will have general knowledge about the history of aviation and the career of Cabin Crew.
GENERAL REGULATION At the end of this module, students will be able to explain the general regulation related to Cabin Crew duties and responsibilities prior, during and post flight.
A320 SYSTEMS AND PROCEDURES At the end of this module, students will be able to explain the normal and emergency operation and functionality of all A320 cabin related systems, doors and exits in addition to the Cabin and Cockpit layout.
B737 SYSTEMS AND PROCEDURES At the end of this module, students will be able to explain the normal and emergency operation and functionality of all B737 cabin related systems, doors and exits in addition to the Cabin and Cockpit layout.
GENERAL STANDARD OPERATING PROCEDURE At the end of this module, students will be able to successfully explain the standard operating procedures related to all normal duties of Cabin Crew.
GENERAL REMOVABLE SAFETY EQUIPMENT At the end of this module, students will be able to explain the features, pre-flight check, and the use of the most common safety equipment used onboard.
EMERGENCY PROCEDURES At the end of this module, students will be able to list the drills taken by cabin crew in case off on ground and inflight emergencies.
SURVIVAL At the end of this module, students will be able list the principles of survival and explain the actions taken after evacuations in different terrains and environments.
MEDICAL AND FIRST AID At the end of this module, students will be able to theoretically identify different illnesses and medical emergencies that might happen during the flight, and they will be able to describe the appropriate First Aid management. NOTE: This module does not qualify trainees as First Aiders.
CREW RESOURCE MANAGEMENT – CRM At the end of this module, trainees will be able to:
  1. Define CRM, and elicit all its modules
  2. Explain the process of the following CRM techniques: Conflict resolution, Decision Making, and Threat & Error Management.
DANGEROUS GOODS At the end of this module, trainees will be able to:
  1. Elicit the classes of dangerous goods
  2. Identify and read dangerous goods labelling
  3. Explain the procedure of handling and transporting dangerous good
CUSTOMER SERVICE AND GROOMING At the end of this module, trainees will be able to:
  1. Apply different customer service techniques
  2. Explain cultural differences
  3. Manage conflict with others
  4. Apply grooming standards for Cabin Crew
A. INTRODUCTION TO AVIATION
  1. History of Aviation and Cabin Crew
  2. International Phonetic Alphabet
  3. Airports Three Letters Code
  4. The 24-Hours Clock
  5. GMT/ ZULU/UTC
  6. Cabin Crew Job Purpose
B. GENERAL REGULATION
  1. Cabin Crew Training and Checking
  2. Responsibilities and Duties of Crew Members
  3. Cabin Crew Legal Requirements
  4. Crew Health Precautions
  5. General Flight Time Limitations
  6. Role of The Authority
C. A320 SYSTEMS AND PROCEDURES
  1. Aircraft General
  2. Cabin Crew Stations
  3. Main Cabin Doors and Door Controls
  4. Slides/ Rafts
  5. Over wing Emergency Exits/ Ramp Slides
  6. Flight Deck
  7. Emergency Oxygen System
  8. Passengers Seats
  9. Lavatories
  10. Galleys
  11. Water and Waste System
  12. Cabin Intercommunication Data System (CIDS)
  13. Emergency Lighting System
  14. Evacuation Signal System
D. B737 SYSTEMS AND PROCEDURES
  1. Aircraft Genera
  2. Cabin Crew Stations
  3. Main Cabin Doors and Door Controls
  4. Slides/ Rafts
  5. Over wing Emergency Exits/ Ramp Slides
  6. Flight Deck
  7. Emergency Oxygen System
  8. Passengers Seats
  9. Lavatories
  10. Galleys
  11. Water and Waste System
  12. Cabin Intercommunication System
  13. Emergency Lighting System
  14. Evacuation Signal System
E. GENERAL STANDARD OPERATING PROCEDURE
  1. Introduction
  2. Stages of Flight
  3. Standard Operating Procedures
  4. Crew Communication and Co-Ordination
  5. Cabin Crew Safety and Security Checks
  6. Passenger Seat Allocation
  7. Passenger Boarding and Documentation
  8. Cabin Door Arming/Disarming Procedures (General)
  9. Cabin Secure for Take-Off and Landing
  10. Cabin Crew at Stations
  11. Silent Review – OLDABC
  12. Passenger Briefing Procedures
  13. Passenger/Crew Cabin Baggage
  14. Use of Safety Belts for Crew and Passengers
  15. Passenger Disembarkation
  16. In-Flight Operating Procedures
  17. Inoperative Doors And/or Exits
  18. Admission to The Flight Deck
  19. Use of Portable Electronic Devices
  20. Procedures for Dimming Cabin Lighting
  21. Fuelling Procedures with Passenger On-Board
  22. Transportation of Incapacitated Passenger (PRM)
  23. Transportation of Animals
  24. Miscellaneous Operating Procedures
F. GENERAL REMOVABLE SAFETY EQUIPMENT
  1. Introduction
  2. Oxygen Equipment
  3. Manual Release Tool
  4. Fire Fighting Equipment
  5. Life Jackets
  6. Medical Kits
  7. Megaphone
  8. Emergency Flash Light
  9. Seat Belts
  10. Safety Instruction Card
  11. Safety Demonstration Kit
  12. Restrain Kit
  13. Emergency Locator Transmitter (ELT)
  14. Dangerous Goods Response Handling Kit
  15. Cabin Crew Responsible to Collect Emergency Equipment
G. EMERGENCY PROCEDURES
  1. Introduction
  2. Fire and Smoke
  3. Pressurization and Decompression
  4. Turbulence
  5. Pilot Incapacitation
  6. Unplanned Emergencies
  7. Planned Emergencies
  8. Evacuation Procedure
  9. Brace Positions
  10. Cabin Preparation for Emergency Landing
  11. Rapid Deplaning
H. MEDICAL AND FIRST AID
  1. Introduction
  2. Aviation Physiology
  3. Communicable Disease
  4. Assessment
  5. Basic Life Support – Cardiopulmonary Resuscitation (CPR)
  6. Choking
  7. Recovery Position
  8. Resuscitation Plan Flow Chart
  9. Medical Emergencies
  10. Medical Shock
  11. Chest Pain
  12. Stroke
  13. Pain and Swelling of Lower Leg (Suspected DVT)
  14. Severe Abdominal Pain
  15. Hypoxia
  16. Seizure (Adult/Children/Infant)
  17. Low Blood Sugar
  18. Asthma
  19. Over Breathing (Hyperventilation)
  20. Mild and Severe Allergic Reaction
  21. Medical Cases Requiring an Unscheduled Landing
  22. Gastro Intestinal Discomfort
  23. Substance Misuse
  24. Swallowing an Object
  25. Headache
  26. Severe Bleeding
  27. Wounds
  28. Impaled Object or Protruding Bone
  29. Head Injury, Neck or Back Injury
  30. Nosebleed
  31. Swollen, Painful or Deformed Limb
  32. Amputation
  33. Eye Injury
  34. Tooth/Teeth Injury
  35. Burns
  36. Temperature Related Emergencies – Environmental
  37. Temporary Loss of Consciousness (Fainting)
  38. Fever
  39. Barotrauma
  40. Decompression Sickness – “Bends”
  41. Air Sickness
  42. Emergency Childbirth
  43. Miscarriage
  44. Stillbirth
  45. Report of Birth On-Board
  46. Presumed Death on Board
  47. Breaking Bad News
  48. Medical Kits and Equipment
  49. Aircraft Disinfection
I. SURVIVAL
  1. General
  2. Land Survival
  3. Sea Survival
  4. Desert Survival
  5. Jungle Survival
  6. Coping with Trauma
J. CREW RESOURCE MANAGEMENT – CRM
K. DANGEROUS GOODS
L. CUSTOMER SERVICE AND GROOMING
  • Live Video Virtual Classroom
  • Cabin Safety and Procedure Manual
  • Assignments
  • Final assessment will be in the last session of the course.
  • ‘Course Completion Certificate’ will be sent to students within 2 weeks of successful completion of the course.
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